Box collection
To prevent collection issues and to help us reduce the environmental footprint of our operation, please make sure that the quantity of boxes entered is accurate and that the correct box type has been selected. You can return 1 to 10 boxes per order. If you are unsure about which type of box you have waiting to get collected, please visually check the box dimensions and the cartridge type (LaserJet or Inkjet) printed on top of your box before placing your collection order.
Bulk Returns
Box collection
For returning customers who have HP cartridge collection boxes fully packed with used HP cartridges and ready to be picked up1.
HP LaserJet supplies

Small LaserJet collection box
Large LaserJet collection box
Item  Quantity

Capacity: 15 to 20 toner cartridges
Dimensions: 60x40x60 cm
Maximum quantity of boxes per order: 10

Capacity: 25 to 30 toner cartridges
Dimensions: 60x50x76 cm
Maximum quantity of boxes per order: 10
HP Inkjet supplies

Small inkjet cartridge collection box
Large inkjet cartridge collection box
Item  Quantity

Capacity: 100 to 120 ink cartridges
Dimensions: 40x30x30 cm
Maximum quantity of boxes per order: 10

Capacity:150 to 200 ink cartridges
Dimensions: 40x30x60 cm
Maximum quantity of boxes per order: 10

* Some inkjet cartridges and LaserJet supplies can not be returned. Click here to see the list of non-returnable supplies.




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Related Service
HP Recycling Home Office

Avail free recycling services for your used HP Original Ink and Toner cartridges.

HP Recycling Small Business

Order collection boxes online and avail  free pick up and recycling services from your locations.

HP Recycling Public Sector

Recycle your cartridges in bulk for free and avail solutions customized to your needs.


1Please notice that box collections can possibly take place as early as the next working day following the original order date.

IMPORTANT:  HP Planet Partners - HP LaserJet and inkjet print cartridge return & recycling programme is only available for end-users who have used HP original cartridges in the manner for which they are intended. Please do not use the HP Return and Recycling Programme for defective supplies. Defective supplies which are still under warranty as described in the specific HP supplies warranty statement should be exchanged with an authorised dealer or service centre. Used supplies which are inadvertently sent to the HP Return and Recycling Programme can not be returned.