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What is the HP printing supplies recycling program? |
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| The HP Planet Partners program provides a responsible way to return your empty HP
inkjet and LaserJet printing supplies for recycling - with the environment in mind. It's free to you
and is easy to use with pre-addressed, postage-paid shipping materials available. In the United States,
HP has been recycling HP LaserJet printing supplies since 1991 and HP inkjet printing supplies since 1997.
HP inkjet and LaserJet printing supplies return and recycling is available in more
than 45 countries, regions, and territories. |
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Why does HP offer a printing supplies recycling program? |
| The HP Planet Partners program is a key part of HP's longstanding environmental
commitment and stewardship over the entire product lifecycle of its printing supplies. Returning empty
HP printing supplies through the program helps reduce the number of supplies that would otherwise end up in landfills. |
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Does the HP printing supplies recycling program recycle both HP
inkjet and LaserJet printing supplies? |
| Yes. |
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Where can I get more information about this program and how to recycle my printing supplies? |
| Information and materials for returning your HP inkjet and/or LaserJet printing supplies are
available here. |
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How do I return my HP LaserJet printing supplies? |
Return your empty HP LaserJet printing supplies using the packaging and pre-addressed, postage-paid
label included with your new supply. It's free and easy to use the HP Planet Partners program. Prepaid
labels are in most HP LaserJet printing supply boxes. Postage-paid shipping materials are also available
at our website.
For multiple HP LaserJet printing supplies (up to eight):
- Package empty supplies as described above. Tape up to eight single boxes together
(maximum 70 pounds). Use a single prepaid shipping label.
OR:
- Place empty printing supplies into collection box provided by HP or use your own box.
Use a single prepaid shipping label.
For a single HP LaserJet printing supply:
- Place empty cartridge into the bag and box that came with your new HP LaserJet printing supply.
- Close the box flaps.
- Place shipping label on the front of the box.
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Give the package to UPS during your next delivery or take it to an authorized UPS drop-off
center. For the location of your local UPS drop-off center, call 1-800-PICK-UPS (1-800-742-5877)
or visit http://www.ups.com/.
For more information, go to the
HP LaserJet supplies recycling
page and select your country.
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The prepaid UPS label for returning our HP LaserJet supplies was lost.
Where do I send the empty HP LaserJet printing supply? |
| You can order or print (US Only) a return label online in many countries. Click
here for instructions to order pre-addressed,
postage-paid shipping materials for HP inkjet and/or LaserJet printing supplies. You can also place an order by
calling 1-800-340-2445. There is no cost for this service. |
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How do I return my HP inkjet print cartridge? |
It's free and easy to use the HP Planet Partners program. Prepaid labels are in some HP inkjet printing supply boxes.
For single returns, if you didn't receive an in-box recycling envelope with your last printing supply purchase, or if you
have multiple printing supplies to return, click
here to request pre-addressed,
postage-paid shipping materials. You can also place an order by calling
1-800-340-2445.
Using the HP inkjet print cartridge collection box for 10 to 300 cartridges:
- Open the box and make sure the plastic liner is inside the box. Fill the box more than half full, but do not overfill the box, as this may cause the plastic liner to rupture.
- When the box is full, close the plastic liner and seal it with the attached tape.
- Close the box using the flaps, folding in from the two sides first.
- Seal the cardboard box using the attached adhesive tape. Affix the prepaid UPS ground label as shown.
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Give the package to UPS during your next delivery or take it to an authorized UPS drop-off
center. For the location of your local UPS drop-off center, call 1-800-PICK-UPS (1-800-742-5877)
or visit http://www.ups.com/.
Using the HP inkjet printing supplies return and recycling envelope (for a single return):
- Remove the protective strip from the envelope.
- Put the printing supply in the envelope and fold the flap over to seal the envelope.
- Give the sealed envelope to a U.S. Postal Service carrier or drop off at a
U.S. Postal Service office.
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Does HP recycle other printing supplies besides its own? |
| No. HP recycles only Original HP printing supplies. You may want to check with the company
that made the supply for its recycling information. |
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Why is it in HP's best interest to promote this program? Doesn't it cost money? |
HP offers the recycling program as a service to customers and to support our commitment to the environment. The
HP Planet Partners program requires a significant investment on the part of the company.
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Does HP pay for return of empty printing supplies? |
HP does not offer financial incentives for returning empty printing supplies. We do offer a free,
easy-to-use recycling program for our Original HP inkjet and LaserJet printing supplies. HP offers a return and recycling
program to support our company's commitment to the environment.
With the HP printing supplies recycling program, customers can choose to buy Hewlett-Packard printing supplies
that offer the highest quality and reliability in the industry, and still be environmentally responsible by
recycling their used printing supplies through the service we provide. The HP printing supplies recycling program
provides our customers with an environmentally responsible alternative to throwing empty printing supplies into
local landfills. HP provides return and recycling services free of charge to our customers.
PurchasEdge customers may recieve points for recycling Original HP print cartridges. For more information go to
www.hp.com/PE.
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Don't you think more people would be motivated to return printing supplies if you offered a financial incentive? |
Customers around the world have participated in HP's printing supplies recycling program for
years because they know HP recycling programs are what is best for the environment. Customers participate in
doing what is best for the environment by helping to reduce the amount of waste that goes into landfills.
HP customers are motivated by the knowledge that their used printing supplies are being recycled responsibly.
Consumers recycle office paper and household goods such as newspaper, cans and bottles without financial incentive
because they know they have a shared responsibility; customers use these products and feel the need to dispose of
them properly. With HP printing supplies recycling programs available throughout the world, customers receive our
program positively. |
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Is the HP recycling program available worldwide? |
As of December 2006, the HP Planet Partners program is available in more than 45 countries, regions, and territories.
For international recycling information, please go to www.hp.com/recycle
and select the country in which you are interested.
If your country is not listed, please check this website periodically for updates. HP is continually adding
recycling services. |
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May I call UPS to come pick up the cartridge? |
| If you have regular UPS service, simply give your box(es) of empty print cartridge(s) to a UPS agent
during your next delivery or take it to an authorized UPS shipping center (for UPS locations, call 1-800-Pick-UPS or visit
www.ups.com). For requested UPS pickups, customer will be charged normal pickup rates. |
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What happens to the printing supplies when they are returned? |
| All returned HP printing supplies go through a state-of-the-art, environmentally responsible,
multi-phase recycling process. They're sent to recycling facilities located within the same region and are
reduced to raw materials that can be used to make new metal and plastic products. Plastics and metals from
recycled HP printing supplies have been used to make automotive parts, microchip processing trays, serving
trays, spools and other everyday, new products. HP is working to include qualified recycled content in select
imaging products and supplies. Most materials are recycled and some are also used in energy recovery, offsetting
fossil fuel consumption. |
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Does HP use materials from the recycling program in the manufacture of new HP products? |
| As a part of our environmental commitment, HP is working to include qualified
recycled content in select imaging products and supplies. For example, HP has developed an HP Scanjet
scanner component made from 25% recycled inkjet cartridge plastic and 75% recycled plastic bottles,
while meeting all part and product specifications and requirements. HP will continue to investigate
opportunities for using recycled plastics to deliver high-quality, reliable and environmentally sound products. |
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Do you use a partner to help you recycle? |
| Yes. We enlist shipping companies to collect and return printing supplies. Once the
supplies have been returned, HP works with some of the most advanced recycling organizations in the
world to recover and recycle materials from used HP printing supplies. Because of the manner in which
they are constructed, the printing supplies cannot effectively be recycled using conventional, commercial
processes. Today, HP continues to invest considerable time, effort, and money in research and development
efforts directed toward improving recycling capabilities and recovering greater percentages of reusable
materials from empty printing supplies. |
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Does HP include environmental considerations in the design of its printing supplies as well as in the recycling of them? |
Yes. Environmental stewardship is integral to HP engineering and manufacturing processes and inherent
to our corporate values. HP embraces an industry-leading lifecycle approach that optimizes the environmental
characteristics of product design, manufacture, performance and end-of-life recycling options.
Through the Design for Environment
program, HP printing supplies are made using fewer materials, consume resources more efficiently and are easier to
recycle at the end of their use. Some specific improvements HP has made include:
Resource Efficiency
- Through design innovation has increased recyclability and resource efficiency by reducing the
average number of plastic resins used in HP LaserJet monochrome
print cartridges by more than half and the average number of component parts by more than a third.
Improved Recyclability
- Plastic parts in HP printing supplies weighing more than 25 grams are marked with internationally recognized ISO symbols to help material identification during the recycling process.
- The elimination of adhesive used in large-format HP inkjet printing supplies increased their recyclability by 25 percent.
Additional information about HP's environmental programs and initiatives can be found at: www.hp.com/environment
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Does HP use recycled materials in packaging and is the packaging recyclable? |
Yes to both. HP’s redesigned inkjet and LaserJet print cartridge packaging
is expected to reduce greenhouse gas emissions by 37 million pounds in 2007.
- HP recently redesigned HP inkjet print cartridge multipack packaging which
combined with a previous change from PVC to PP/HDPE in 2003, has brought the total material reduction to over 80%.
The new packaging is made with recycled content paperboard.
- HP inkjet photo value pack packaging has been reduced by 10%, by weight, and recycled content paperboard
replaced PVC (#3) plastic.
- HP inkjet print cartridge tri-pack packaging sold in club stores has been reduced by over 40%, by weight,
and recycled PET (RPETG or #1) replaces "virgin" PVC (#3).
- HP single inkjet cartridge packaging in North America continues to use 80% recycled paper, minimum 35% post-consumer content, minimum.
- HP LaserJet print cartridge packaging now uses 45% less packaging material, by weight. Exterior corrugated cardboard carton
continues to be made from 30-85% post-consumer recycled content.
- Installation guide inserts for monochrome HP LaserJet printing supplies have been replaced with installation instructions printed
on the external packaging, saving approximately 350 tons of paper per year.
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Where can I get more information on the ink and toner materials used in HP printing supplies? |
| Material safety data sheets for many HP printing supplies can be obtained by visiting the HP website at
http://www.hp.com/go/msds |
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