Before you order, did you know that you can return your HP Ink or LaserJet cartridges to an HP Authorized Retail Collection Location?

Print or order postage-paid shipping materials or arrange a pallet pickup to return your Original HP printing supplies. We'll help you select the shipping materials you need.
Order what you need
Package for shipping
Send in to HP

1.

2.

2.

3.

3.

3. We recommend you ORDER AN ENVELOPE(S).

Each U.S. Postal Service pre-paid envelope holds up to 6 ink cartridges without packaging.

3. We recommend you PRINT A LABEL.

A label is good for a box up to 50 lbs. You will need a unique label for each box you want to ship.

4. We recommend you ORDER A BOX(ES).

Each box holds approximately 20-300 HP Ink cartridges without packaging.
Dimensions: 12"x10"x15". A pre-paid label is included.

3. We recommend you SCHEDULE A PALLET PICKUP.

Only Original HP cartridges are included in this program. Please do not return non-HP cartridges, refilled or remanufactured cartridges or warranty returns.

4. We recommend you PRINT A LABEL.

You can tape up to eight individual cartridge boxes together or use your own bulk box with a single shipping label (up to 70 lbs. maximum).

4. We recommend you ORDER A BOX(ES).

Each box holds approximately 15-25 HP LaserJet cartridges without packaging.
Dimensions: 20"x20"x22". A pre-paid label is included.

3. We recommend you SCHEDULE A PALLET PICKUP.

Only Original HP cartridges are included in this program. Please do not return non-HP cartridges, refilled or remanufactured cartridges or warranty returns.

2. We recommend you PRINT A LABEL.

You can tape up to eight individual product boxes together or use your own bulk box with a single shipping label (maximum 70 lbs. total). Please note: HP LaserJet toner bottles are not returnable.



Not what you had in mind?
Choose different shipping materials

All supplies return options

Find the best method for returning your HP Ink and LaserJet supplies or drop them off at a retail location.

Supplies TypeApproximate quantityBoxes?Recommendation
Ink cartridges & printheads 1-15n/aOrder envelope(s)
16-1000Have box(es)Print label(s)
Need box(es)Order box(es)
1000+n/aSchedule pallet pick-up
Toner cartridges 1-75Have box(es)Print label(s)
Need box(es)Order box(es)
75+n/aSchedule pallet pick-up
Toner Fuser & PM kitsn/an/aPrint label(s)
Toner Transfer & Cleaning kits, Collection Unitsn/an/aPrint label(s)


Located in Alaska, Hawaii, Guam, Puerto Rico, U.S. Virgin Islands, or have an APO/FPO address?

See special instructions.

The buzz

‘‘HP is leading the way with a strong commitment to providing solutions for our customers that address business issues in ways that can also positively impact society and the planet.

Meg Whitman, President & CEO, Hewlett-Packard

The community

I like
this