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Overview - How do I get HP Prints & Creations
» How do I bring my photos to the store?
» Can I edit my photos at the store?
» Can I submit my photos or make my photo creations online and pick them up at the store?
» What kinds of HP photo creations can I make at the HP Photo Center?
» Are there samples of HP photo creations at the store that I can look at and get ideas?
» How long do HP prints last?
» If I've made something in the past, and want another copy of it in the future from the same store, can I do that without having to recreate it?
Using the Print Pay Go PhotoSmart Express Station
» What is an HP Photosmart Express Station?
» What kinds of things can I do at an HP Photosmart Express Station?
» How does the HP Photosmart Express Station work?
» How fast will I receive my HP prints?
» Once I leave the HP Photosmart Express Station, are my photos deleted?
Prices & Payment
» What are the payment options available at the PhotoSmart Express kiosk?
» How much does it cost for HP prints at the HP Photosmart Express kiosk?
» What payment options are available for photo creations at the Photo Center?
» How much do HP photo creations cost?
Privacy & Assistance
» What kind of environment will I be in while making my photo creation?
» What if I have questions or need help while making a photo creation?
» How can I be assured that my privacy will be maintained if I submit photos to the HP photo station?
Q. How do I bring my photos to the store?
A. Bring your digital photo images on most memory cards, a CD, or USB drive and in some locations, you may transfer images from your cell phone. Online to store ordering is also available in many retailers, go to www.snapfish.com for more information (Snapfish is a service of HP).
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Q. Can I edit my photos at the store?
A. Yes, easy-to-use editing is offered including red-eye removal, crop/zoom, auto-fix, brightness/contrast.
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Q. Can I submit my photos or make my photo creations online and pick them up at the store?
A. Yes, depending on the retailer. Go to www.snapfish.com for more information (Snapfish is a service of HP).
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Q. What kinds of HP photo creations can I make at the HP Photo Center?
A. Easily turn your photos into HP photo creations like HP Photo Books, 5x7 photo booklets, Calendars, single image or collage Posters, Greeting Cards of various types, photo archival CDs and in some stores, DVD photo shows.
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Q. Are there samples of HP photo creations at the store that I can look at and get ideas?
A. Yes, most stores have a collection of samples of each type at every store available for customers to preview and get ideas.
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Q. How long do HP prints last?
A. HP prints are the longest lasting prints available at retail. Third party testing has shown them to be fade resistant for over 200 years. ”Best overall image permanence of any consumer 4x6-inch prints in the entire 130-year history of color photography.”—Henry Wilhelm, Wilhelm Imaging Research, Inc., 2007.
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Q. If I’ve made something in the past, and want another copy of it in the future from the same store, can I do that without having to recreate it?
A. With in-store ordering, you would have to recreate it as your images are deleted to protect your privacy. If you had ordered an archival CD/DVD, you would have a copy of your images and edits you had selected. If you order online, you may have added options for storing your HP photo creation, go to www.snapfish.com for more information (Snapfish is a service of HP).
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Q. What is an HP Photosmart Express Station?
A. The HP Photosmart Express Station is a self serve kiosk available in many stores that allows you to print high quality HP prints of your digital photos quickly with no store associate assistance.
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Q. What kinds of things can I do at an HP Photosmart Express Station?
A. Create 4x6 HP prints, photo archival CDs and index prints from your digital photos.
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Q. How does the HP Photosmart Express Station work?
A. Simply bring in your personal digital photo images to the HP Photosmart Express Station in the store (online to store ordering also available, see other FAQ on this topic); The easy HP touch screen walks you through selecting images you want to print, editing your images if desired, ordering an archival CD and/or printing out your 4x6 HP prints within minutes.
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Q. How fast will I receive my HP prints?
A. Once you select your images and payment is made, it takes 30 seconds for the first HP print and 5 seconds for every HP print thereafter. For example, you can print 50 HP 4x6 photos in about 5 minutes.
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Q. Once I leave the HP Photosmart Express Station, are my photos deleted?
A. Yes
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Q. What are the payment options available at the PhotoSmart Express kiosk?
A. Many stores have a credit card slot activated that allows you to pay for your order right on the HP Photosmart Photo Station so you can pay without going separately through the store’s checkout process. Most popular types of payment cards are accepted. Some stores require you to pay separately at the counter.
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Q. How much does it cost for HP prints at the HP Photosmart Express kiosk?
A. Standard pricing is $.29 each. Occasional promotions occur as well.
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Q. What payment options are available for photo creations at the Photo Center?
A. Payment is made to the store associate just like all payments within that retailer.
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Q. How much do HP photo creations cost?
A. HP photo creations are very reasonably priced ranging from approximately $2 photo greeting cards to HP Photo Books or posters that typically start at $15-20. (see your retailer for pricing)
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Q. What kind of environment will I be in while making my photo creation?
A. Most stores have a designated area for their Customer Order Stations, and have tried to create some space around each. Depending on the space available, size of store, and customer activity level, it may be busy or quiet while you are creating your HP photo creation.
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Q. What if I have questions or need help while making a photo creation?
A. HP Photo Certified store associates have gone through extensive training on HP Photo Center prints and creations and will be ready and waiting to assist you as much as customers would like. You will find the easy HP touch screen will really walk you through the process. Once they try it, shoppers rave about how they love the HP touch screen and come back again and again.
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Q. How can I be assured that my privacy will be maintained if I submit photos to the HP photo station?
A. Retailers want to assure their customers that privacy will be maintained. Images are deleted following completion of orders and not available for viewing by anyone following order submission.
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